Richmond's Coaches

Established in 1946, Richmond’s Coaches is a family-owned coach hire company situated near Cambridge in the UK. Being in the public transport sector, Richmond’s needed to be able to track the location of their fleet of 20 coaches and three buses at any time, which would help to give accountability to their assets and reduce customer complaints for vehicles not running according to their timetables. They also wanted to be able to see the state of their vehicles’ engines and identify potential issues before damage was done.

As a long-standing customer, it made sense for Richmond’s to migrate to MiX Fleet Manager. The new and improved software platform offered 24/7 access to their fleet data as well as enhanced navigation, tracking and reporting.

Following the migration, Richmond’s achieved a number of tangible results. For example, apart from helping them to manage their fleet operation with optimum efficiency, the system allowed them to save money – on both overall fuel spend and vehicle maintenance.